FAQs • Monroe County, FL • CivicEngage

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How do I remove attachments?: If the review process has not started, you may remove attachments by going to Permit Information – Attachments, then Actions (clicking the three dots to the right of the attachment), and then selecting Delete. If the review process has started, changes cannot be made.

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Permitting

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1. How do I know which permit type to select?: This can be located at Online Permitting Services under “New Permit Types available for permit application submittal” under General Reference Material for Online Permitting Submissions.

2. How do I search for permits?

To search for ACTIVE permits, use the MAP Search Tool icon "EXPLORE YOUR COUNTY" for permits by address or Parcel ID. For general guidance, refer to the "HOW TO EXPLORE YOUR CITY" video in the training materials section list.
To search for Completed permits, use the Completed Permits by Parcel ID
To search for Expired permits, use the Expired Permits by Parcel ID

3. How do I perform a Change Of Contractor?: Complete and attach a Change of Contractor form and attach it to the permit. A staff member will receive notification and update the permit.

4. What Digital Signatures are accepted?: Currently, we accept IdenTrust, GlobalSign, Entrust, and DigiCert. If you have another with a NIST level of three or higher, please contact Assistant Building Official Rey Ortiz at Ortiz-Reynaldo@MonroeCounty-FL.Gov for consideration.

5. How to apply for a permit as an Agent or Contractor?: On Step 4, if you are applying as the Contractor or an Agent for a Contractor, you will select the toggle (it will turn blue) and then click "Add Contractor." When adding a contractor, you can enter either the business name, owner name (qualifier), or license number (Monroe County Contractor ID).

6. How can a contractor see what permits they are on?: The applicant would need to both add the contractor to the permit and add them as a contact for the permit.

7. Can attachments be added when a permit is in progress?: No, attachments may only be added either during the application process or after a review cycle has been completed.

8. How do I remove attachments?: If the review process has not started, you may remove attachments by going to Permit Information – Attachments, then Actions (clicking the three dots to the right of the attachment), and then selecting Delete. If the review process has started, changes cannot be made.