What if I don't have enough insurance or am unisured?

Monroe County does not have any local ordinances or statutes to provide for self-pay discounts. Our patients can call 305-289-6010 to utilize the option of a payment plan. It is important that payment arrangements are made within 90 days of receiving a bill. Delinquent accounts, which are those accounts with no activity for 90 days, are sent to a collections agency.

Monroe County Fire Rescue (MCFR) will accept a payment from an insurance company and then bill the balance to the patient. We are required to accept Medicare, Medicaid, and Tricare rates. We follow all laws and statutes related to billing, and statutory adjustments are made to the accounts. The patient is then billed for the co-insurance, co-payments, and/or patient responsibility per their individual policy.

Our billing department sends three statements to the patient at the address of record requesting either insurance information or payment. If the patient does not respond within 90 days, the account will be sent to the collection agency for further pursuit of payment. If we do not have a good address for the patient, and the billing department is not able to find a good address, the patient will be sent to collections after 90 days.

Show All Answers

1. What are Monroe County Fire Rescue's EMS transport rates?
2. What if I don't have enough insurance or am unisured?
3. Why do I have to sign the Responsibility Signature Form?
4. Why is the ambulance bill in my child's name?
5. A family member recently passed away but is still receiving ambulance bills. What should I do?
6. What can I do to help the paramedics who come to my home?
7. What will happen when I arrive at the hospital in the rescue unit?
8. What do I do if I have lost some of my belongings when I am transported to the hospital?