Why was my child (a minor) sent to collections?

Our in house billing department sends three statements to the patient at the address of record requesting either insurance information or payment. If the parent or guardian does not respond within 90 days the account will be sent to the collection agency for further pursuit of payment. If we do not have a good address for the patient and we do not have the name of the parent or guardian the patient will be sent to collections after 90 days. If the collection agency is notified that the patient is a minor they will not send the patient's information to the credit bureau.

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1. Who is responding to my emergency?
2. Do I have to pay if I call 911?
3. I pay taxes, why am I being billed for this?
4. Where do these rates come from?
5. What are your EMS transport rates?
6. Why don't you accept my insurance?
7. The hospital has all of my information; why doesn't Monroe County Fire Rescue?
8. Why was I sent to collections?
9. What if I don't have insurance and I can't pay this bill?
10. What is the Trauma Star Resident Fee Waiver Program?
11. Why do I have to sign the Responsibility Signature Form?
12. My child (a minor) was taken to the hospital by ambulance. Why is the ambulance bill in my child's name?
13. Why was my child (a minor) sent to collections?
14. A family member, who received your ambulance service in the past, recently passed away. He/she is still receiving ambulance bills. What should I do?
15. Do I have a choice of which hospital I want to be transported to?
16. Do I have to go the hospital when I call 911?
17. What can I do to help the paramedics who come to my home?
18. What will happen when I arrive at the hospital in the rescue unit?
19. Why was I flown by Trauma Star to a hospital outside of the Keys?
20. What do I do if I have lost some of my belongings when I am transported to the hospital?
21. How can I share a good experience or a complaint regarding the Monroe County Fire Rescue paramedics that responded to my emergency?
22. How do I get a copy of a medical report?