How do I get a copy of a medical report?

Medical reports generated by Monroe County Fire Rescue (MCFR) are protected by federal HIPAA privacy laws. If you require a copy of a Medical Transport Report, Incident Report or Billing Statement, please contact our records office at 305-289-6010. Please be ready to provide your name and the location and date of the incident. For a copy of your transportation report you must complete a Medical Records Request and Release Affidavit (PDF)

This can be done in person at Monroe County Fire Rescue Headquarters in Marathon, but must be accompanied by a Driver’s License or other identification. You can also download the form (PDF) and mail it or fax it to us with a notarized proof of identification to:

490 63rd Street Ocean
Marathon, Florida 33050
Fax: 305-289-6013

A signed affidavit showing that you are the personal representative of the patient or a power of attorney is needed if you are not the patient.

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1. Who is responding to my emergency?
2. Do I have to pay if I call 911?
3. I pay taxes, why am I being billed for this?
4. Where do these rates come from?
5. What are your EMS transport rates?
6. Why don't you accept my insurance?
7. The hospital has all of my information; why doesn't Monroe County Fire Rescue?
8. Why was I sent to collections?
9. What if I don't have insurance and I can't pay this bill?
10. What is the Trauma Star Resident Fee Waiver Program?
11. Why do I have to sign the Responsibility Signature Form?
12. My child (a minor) was taken to the hospital by ambulance. Why is the ambulance bill in my child's name?
13. Why was my child (a minor) sent to collections?
14. A family member, who received your ambulance service in the past, recently passed away. He/she is still receiving ambulance bills. What should I do?
15. Do I have a choice of which hospital I want to be transported to?
16. Do I have to go the hospital when I call 911?
17. What can I do to help the paramedics who come to my home?
18. What will happen when I arrive at the hospital in the rescue unit?
19. Why was I flown by Trauma Star to a hospital outside of the Keys?
20. What do I do if I have lost some of my belongings when I am transported to the hospital?
21. How can I share a good experience or a complaint regarding the Monroe County Fire Rescue paramedics that responded to my emergency?
22. How do I get a copy of a medical report?